Frequently Asked Questions

image7

How long will it take to get my computer back?

 It depends on the issue (and how busy we are) but most repairs are done within 3-5 business days and sometimes even sooner! Advanced hardware repairs or repairs that require custom ordered parts can take longer depending on the severity of the issue. We take pride in having extremely fast turn-around and in many cases we have fixed our customers computers on the spot for them. All or our repairs are done "in house" to ensure the fastest turnaround time possible. 


-MJ Adelman

image8

Do I need an appointment to bring in my computer for repair?

 Nope! You can just bring in your computer to our shop, no appointment necessary. We operate on a first come first serve basis, but we do offer Rush Service if you need your computer back right away. We only need appointments for house calls. 


MJ is in the shop in the mornings from 9am-11am and afternoons from 2pm-5pm. 


-MJ Adelman

image9

What do I need to bring with me when dropping off my computer?

 

For desktop computers, all you need to bring in is the tower and any CD's you can find that belong to it (cables, monitors, keyboards, and mice are not needed).

For laptops, please be sure to bring in the charger as well as any CD's you can find. We do not need your laptop case.

Also, if you are having a problem with a specific device (ex. your computer speakers aren't working) please bring in that device.


-MJ Adelman